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Privacy Policy

Last updated: June 2026

1. Data controller

FleteGo is a technology platform operated by:

Ezequiel Delorrio National ID No. 5.246.460-6 Email: contacto@fletego.com

This Privacy Policy describes how FleteGo collects, uses, and protects the information provided by the users and service providers who use the platform.

2. Information we collect

FleteGo may collect information voluntarily provided by users, including:

  • First and last name.
  • Email address.
  • Phone number.
  • Identification document.
  • Address.
  • Information related to service requests.
  • Information related to vehicles.
  • Photographs and documentation provided during verification processes.

Additionally, technical data may be collected, such as:

  • IP address.
  • Device type.
  • Browser used.
  • Platform usage information.

3. Purpose of data processing

The information collected may be used to:

  • Create and manage accounts.
  • Process service requests.
  • Verify the identity of users and service providers.
  • Facilitate communication between the parties.
  • Improve the quality and security of the platform.
  • Handle inquiries and claims.
  • Comply with legal obligations.
  • Prevent fraudulent or abusive activity.

4. Information sharing

FleteGo may share information only when necessary to provide the services, including:

  • Users and service providers involved in a request.
  • Technology service providers.
  • Payment processors.
  • Competent authorities when legally required.

FleteGo does not sell personal data to third parties.

5. Information security

FleteGo takes reasonable measures to protect stored information against unauthorized access, alteration, loss, or improper disclosure.

However, no electronic transmission or storage system can guarantee absolute security.

6. Data retention

Information will be retained for as long as necessary to:

  • Provide the services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Prevent fraud.

It may later be deleted or anonymized.

7. Cookies and similar technologies

FleteGo may use cookies and similar technologies to:

  • Improve the user experience.
  • Analyze platform usage.
  • Remember browsing preferences.
  • Optimize website performance.

Users may configure their browser to reject cookies, although this may affect certain features.

8. User rights

Users may request:

  • Access to their personal data.
  • Correction of inaccurate information.
  • Data updates.
  • Deletion of information where legally applicable.

Requests may be submitted by email to contacto@fletego.com.

9. Third-party links

The platform may contain links to third-party websites.

FleteGo is not responsible for the privacy practices or content of such external sites.

10. Changes

FleteGo may modify this Privacy Policy at any time.

Changes take effect upon publication on the platform.

11. Contact

For inquiries related to this Privacy Policy:

Email: contacto@fletego.com

Platform administrator: Ezequiel Delorrio National ID 5.246.460-6