Question 1

Is FleteGo really free?

Accepted Answer

Yes. For shippers and carriers. No payment plans, no surprises.

Question 2

How do you verify carriers?

Accepted Answer

We verify national ID, valid driver's license and background. They only appear on the platform once manually approved by our team.

Question 3

How long does a quote take?

Accepted Answer

On average less than 10 minutes. Carriers receive your request in real time and compete for your job.

Question 4

How do I pay for the freight?

Accepted Answer

The shipper and carrier coordinate payment: bank transfer or debit/credit cards. Pix (coming soon).

Question 5

Which cities in Uruguay have coverage?

Accepted Answer

Montevideo and metropolitan area with full coverage. Salto, Paysandú, Maldonado and Rivera are expanding.

Question 6

Can I see the carrier's rating before hiring?

Accepted Answer

Yes. Every profile shows average rating, number of completed trips and written reviews from previous clients.

Question 7

What if there's a problem with my cargo?

Accepted Answer

You can report it from the app with photo evidence. We have a mediation system to resolve any issue between shipper and carrier.

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